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How 300ok Handles Your Personal Information

This Privacy Policy covers what data 300ok collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYou can request data deletionContact us directly for privacy queries
300ok How 300ok Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across your account — from the moment you verify your phone number at registration through to every bKash, Nagad or Rocket deposit you make. Encryption is applied to data in transit between your device and our servers. Cookies help us remember your session preferences and keep the lobby stable across page loads, and you can manage non-essential cookies through your browser settings at any time.

Encryption in Transit

Data moving between your device and our servers — including payment references from bKash, Nagad or Rocket — is encrypted so it cannot be intercepted mid-transfer.

Cookie Controls

We use essential cookies to keep your session active and optional analytics cookies to improve the lobby. You can block non-essential cookies through your browser without losing account access.

Data Retention Policy

Account registration data is kept while your account is active. Transaction records linked to bKash, Nagad or Rocket payments are retained as required by applicable financial rules, then removed.

Your Right to Request Changes

You can ask us to correct inaccurate account data or request deletion of non-essential records at any time by contacting support through live chat or the email address in your account settings.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about how your data is stored, want to correct account details or need to raise a privacy concern, our support team is the right place to start. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the help section accessible from the lobby menu on both mobile and desktop. We aim to respond to all privacy-related requests as promptly as our team allows.

Live Chat Open the chat widget from your account dashboard to speak with our support team about any data or privacy concern on your account.
Email Support Send a detailed message to the email address shown in your account settings. Include your registered phone number so we can verify your identity quickly.
Help Centre Navigate to the Help section from the lobby menu on your mobile or desktop browser for written answers to common privacy and account questions.

Common Questions About Your Privacy on 300ok

These are the questions we hear most often about data, account privacy and your rights as someone who holds an account with us. If your question is not here, reach us through live chat or the help section inside your account.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. We also log session and device data automatically to keep your account secure.

No. We never store your mobile wallet PIN or password. We only log the transaction reference and amount your wallet provider sends us to confirm the deposit reached your account.

Yes. Contact our support team through live chat or the email in your account settings. We will remove non-essential data and explain what must be retained under applicable financial rules.

We share data only with processors we need to operate — payment gateways and fraud screening services. All are bound by confidentiality agreements. We do not sell your data to advertisers.

Essential cookies keep your session active as you move through the lobby. Optional analytics cookies help us improve page performance. Block non-essential cookies in your browser without affecting your account access.

The policy covers your account data wherever you access the platform, but your eligibility to use 300ok depends on your local law and eligible regions. Check what applies in your area before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.