Reference

Terms That Cover Your 300ok Account

These terms set out what you agree to when you open and use your 300ok account — from how deposits clear through bKash, Nagad, and Rocket to how withdrawals are processed and what happens when you contact support.

bKash, Nagad, Rocket acceptedAccount-holder terms applyEligibility by local lawLive casino and slots
300ok Terms That Cover Your 300ok Account
HOW WE HANDLE THIS

Security, Data and Account Integrity

We apply account-level security measures that include OTP verification on login and wallet actions, so no withdrawal can be processed without the PIN or OTP tied to your registered mobile number. Your account data — name, wallet address, transaction history — is held only for as long as needed to maintain your account and meet our obligations. You can request a copy of your account data or ask us to close your account through our support channels at any time.

OTP Login Verification

Every login and wallet action requires a one-time PIN sent to your registered number, blocking unauthorised access

Data You Can Request

Email support with your account reference to request a copy of the data we hold on your account

Account Closure Process

Contact live chat or email to close your account; open balances are returned to your bKash, Nagad or Rocket wallet

Transaction Records

Your in-account transaction history is available at any time under the wallet section of your account dashboard

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you believe a term has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through live chat and email — both channels connect you to the same team. Response times vary by volume, but we aim to give a substantive reply, not a holding message.

Team online

Live Chat

Open the chat window from your account dashboard for real-time terms queries

Email Support

Send a written query with your account reference for terms disputes or clarifications

Account Help Page

Your account settings page lists current limits and wallet conditions tied to your profile

Common Questions About These Terms

These answers cover the questions we hear most often about account terms, wallet conditions, and how to raise a dispute or request account changes.

Access and account eligibility depend on local law in your specific region. These terms apply to your account, but local regulations in your area always take precedence where there is any conflict.

Contact support via live chat with your bKash transaction reference number. We trace the deposit against our payment records and resolve confirmed transactions that failed to reflect in your wallet.

We post a notice in your account whenever terms change. Continuing to use your account after the notice means you accept the update. You can contact us if you want to review the change before deciding.

Send an email to our support team with your account reference. We will provide a summary of the data tied to your account, including wallet addresses, transaction history and login records we retain.

Withdrawals go back to the same wallet used for your most recent deposit. We verify your identity against your registered account details before releasing funds to your Nagad or Rocket wallet.

Raise it with us through live chat or email, quoting your account reference and the specific transaction or action in question. We review disputes against these terms and the payment provider records.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.